Once dispatched, a tracking number is shared with you. You can track your shipment on the Magnum Express website or directly on the respective courier partner’s tracking page using the same tracking number.
Charges are calculated based on actual weight or volumetric weight, whichever is higher, along with destination, service type, and applicable surcharges such as fuel surcharge and other operational charges.
Yes. Fuel surcharge and other applicable surcharges may apply as per courier network policies and prevailing conditions.
Packing is not included by default. Professional packing services are available on request and may attract additional charges.
Yes. Shipments requiring specialised or additional packing may require an extra working day depending on the shipment type and pickup location.
Yes. Pickup is available across metro and non-metro locations in India. Pickup charges may vary based on the pickup location and serviceability.
Yes. Delivery to remote or extended international locations is supported, subject to destination coverage and applicable remote area charges.
Customs duties, taxes, or import charges (if applicable) are payable by the shipper or consignee, as applicable, based on shipment terms and destination-country regulations.
Documentation support is included. Customs clearance is subject to destination-country regulations and applicable charges imposed by authorities.
Changes may be possible in certain cases, subject to courier network policies and applicable charges.
Incorrect or incomplete information may result in delays, penalties, additional charges, or shipment seizure by authorities.
The shipper is solely responsible for the legality, accuracy, and compliance of the shipment contents.
Payments are accepted only in official and authorised Magnum Express accounts through approved modes such as NEFT, IMPS, UPI, cash (where applicable), or other approved digital payment methods. Magnum Express does not accept payments in any unauthorised or personal accounts.
Yes. Goods and Services Tax (GST) at 18% is applicable as per government regulations, wherever applicable.
Yes. Fuel surcharge and other applicable surcharges may be levied based on courier network policies, shipment type, and prevailing conditions.
Yes. Fuel surcharge and other applicable surcharges may be levied based on courier network policies, shipment type, and prevailing conditions.
Yes. Docket, documentation, or administrative charges may apply depending on the shipment and service requirements.
Packing charges are not included by default. Professional packing services are available on request and may attract additional charges.
Yes. Pickup charges may vary based on pickup location, serviceability, and whether the pickup is from a metro, non-metro, or remote area.
Yes. Delivery to remote or extended international locations is supported, subject to destination coverage and applicable remote area charges.
Refunds, if applicable, are subject to service terms, shipment status, and operational feasibility. Charges incurred due to customs actions, regulatory requirements, or incorrect documentation are non-refundable.
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