All shipments booked with Magnum Express are subject to the following payment terms:
Accepted payment modes may include:
For business clients with recurring or bulk shipments, alternative payment terms may be considered only under a separate written agreement.
Magnum Express reserves the right to withhold shipment processing in case of pending dues.
Shipment charges are calculated based on actual weight or volumetric weight (whichever is higher), destination, service type, and selected courier network.
In addition to base freight charges, the following may apply:
Pickup charges may vary depending on the pickup address. No pickup charges apply if the shipment is self-dropped at designated Magnum Express office locations.
All prices are exclusive of taxes unless stated otherwise. 18% GST shall be applicable as per prevailing government regulations.
Magnum Express reserves the right to review refund requests on a case-by-case basis.
Any billing, booking, or invoice-related disputes or correction requests must be raised within 3 working days from the shipment booking date or invoice generation date.
Requests received after this period shall not be entertained, and Magnum Express shall not be responsible for making any changes to bookings or invoices already generated.
Magnum Express reserves the right to modify or update this Payment, Refund & Cancellation Policy at any time. The latest version published on the website shall be applicable.