PRIVACY POLICY
Magnum Express & Logistics Pvt. Ltd.
INTRODUCTION:
Magnum Express & Logistics Pvt. Ltd. (“Magnum Express”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.
By accessing our website or submitting your information, you agree to the practices described in this Policy.
INFORMATION WE COLLECT:
We may collect the following information when you interact with our website or services:
• Name, phone number, and email address
• Pickup and delivery addresses
• Shipment-related and documentation details
• Communication shared via forms, email, WhatsApp, or calls
• Technical data such as IP address, browser type, and device information
Services may be performed through Magnum Express’s self-operated network and authorised third-party international courier partners.
HOW WE USE YOUR INFORMATION:
Your information may be used to:
• Process shipment enquiries and service requests • Arrange pickups, deliveries, and service coordination • Share shipment updates and service-related communication • Improve service quality and customer experience • Comply with legal, regulatory, and operational requirements
COMMUNICATION CONSENT:
By submitting your information, you consent to being contacted by Magnum Express via phone calls, emails, or messaging platforms (including WhatsApp) regarding your enquiry, shipment, or related services.
INFORMATION SHARING & DISCLOSURE:
Magnum Express does not sell, trade, or rent personal information to third parties
Information may be shared strictly for operational purposes with: • Courier partners and logistics service providers • Customs authorities and regulatory bodies • Technology, communication, or support service providers Information may also be disclosed where required by law, court order, or government authorities.
DATA SECURITY:
We implement reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, or disclosure.
While we strive to safeguard data, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.
DATA RETENTION:
Personal information is retained only for as long as necessary to fulfil operational, legal, or regulatory requirements.
COOKIES & TRACKING TECHNOLOGIES:
Our website may use cookies or similar technologies to enhance user experience and analyse website performance.
You may disable cookies through your browser settings; however, certain website features may not function optimally.
THIRD-PARTY LINKS:
Our website may contain links to third-party websites. Magnum Express is not responsible for the privacy practices or content of such external sites.
MINORS:
Our services are not intended for individuals under the age of 18. Magnum Express does not knowingly collect personal information from minors.
USER CONSENT:
By using our website or submitting personal information through any communication channel, you consent to the collection and use of information in accordance with this Privacy Policy.
CHANGES TO THIS POLICY:
Magnum Express reserves the right to update or modify this Privacy Policy at any time. The revised policy will be effective upon publication on the website.
CONTACT INFORMATION:
For any questions or concerns regarding this Privacy Policy or data usage, please contact us at:
Email: contact@magnumexpress.in
Phone: (+91) 9625809921
Address: 781, DB Gupta Road, Karol Bagh, New Delhi – 110005, India
